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Andrew McNeill

Andrew McNeill

CRM Data Digital Commerce Strategy
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Background & Expertise

Andrew McNeill is a senior technology and consulting executive with more than 20 years of experience advising leadership teams on CRM, enterprise data, and digital commerce strategy. He brings deep expertise across Salesforce CRM, data integration, sales and go-to-market strategy, and large-scale e-commerce and Order-to-Cash transformations - helping organizations modernize platforms while maintaining operational discipline and business focus.

Throughout his career, Andy has guided organizations through periods of growth and change, supporting sales leadership, service transformation, and commerce modernization across complex enterprises. His work spans Sales, Service, and Commerce functions, with a particular strength in applying Knowledge-Centered Service (KCS) principles to improve scalability, performance, and customer experience.

As a Salesforce-focused advisor with multiple platform certifications, Andy is known for his pragmatic, outcome-driven approach. He helps executive teams cut through complexity, make informed technology decisions, and align systems and data strategies to long-term growth objectives and measurable business results.

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